- High school diploma or equivalent; 1–2+ years of receptionist, front-desk, or customer-facing experience preferred
- Proven experience operating multi-line phone systems, screening calls, and taking/delivering accurate messages
- Proficient with calendar and appointment management (e.g., Microsoft Outlook or similar scheduling tools) and coordinating meeting rooms/resources
- Experience with visitor registration, issuing badges, and enforcing site access and security procedures
- Familiarity handling incoming/outgoing mail, courier packages, and timely distribution of correspondence
- Strong clerical skills: accurate data entry, filing, preparing and proofreading correspondence, and maintaining records
- Excellent customer service and interpersonal communication; ability to de-escalate issues and escalate to management when appropriate
- Highly organized with strong attention to detail, ability to multitask and prioritize in a fast-paced environment
- Basic computer proficiency (MS Office, email, internet), experience with office equipment, and responsible inventory/supply monitoring